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Privacy Policy

Bio Creative Labs (BCL Spa) has adopted this Privacy Policy (“Policy”) in order to inform you of its policies with respect to information collected from and any other Web sites maintained by Bio Creative Labs and linked to this Web site. Please be sure to read this Policy prior to submitting any information to our Web site. By accessing and using our Web site you agree to the terms of this Policy.

Information That May Be Collected on

Automatic Collection of Anonymous Information When you visit the BCL Spa Web site, like certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the Internet (such as “” or “”), the date and time you access the site, the pages you access while at the BCL Spa Web site, and the Internet address of the Web site, if any, from which you linked directly to the BCL Spa Web site. This information is not personally identifiable.

Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, social security number, email address or any information you may submit to our Web site that identifies you individually.

Bio Creative Labs only collects personal information from you on a voluntary basis. We will not collect any personally identifiable information about you unless you provide it.

You can visit and browse the BCL Spa Web site without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. Bio Creative Labs may collect personally identifiable information about you from its Web site by methods such as the following:

Registration Forms – If you are offered the opportunity to enter a promotion to become a registered user of the BCL Spa Web site, or to opt-in to receive Bio Creative Labs information through our Web site you must apply by filling out the registration form on this site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, your gender or age group, areas of interest, product usage, and/or a unique individual password. We may also ask you about your preferences in order to notify you of future product launches and promotional activities that my be of interest to you

Transactions and Activity – If you become a registered user or if you conduct transactions through our Web site, Bio Creative Labs collects information about the transactions you engage in while on the Web site and your other activity on the site. This information may include, without limitation, areas of the Web site that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

Email and other voluntary communications – You may also choose to communicate with Bio Creative Labs through email, via our Web site, by telephone, in writing, or though other means. We collect the information in these communications, and such information may be personally identifiable.

Whatever the activity may be, we will only collect information to the extent we deem necessary to fulfill your requests and our business objectives. Information Bio Creative Labs may use the personally identifiable information collected through its Web site primarily for such purposes as:

Bio Creative Labs uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve its Web site. We may also use aggregated anonymous information to provide information about our Web site to advertisers, potential business partners [and other unaffiliated entities]. Again, this information is not personally identifiable.

Disclosure of Information

Bio Creative Labs does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Bio Creative Labs may use unaffiliated companies to help it maintain and operate its Web site or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information solely for that purpose. Bio Creative Labs may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise required by law. Finally, as Bio Creative Labs’ business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets. If Bio Creative Labs, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.

Children’s Privacy

This Web site is directed toward and designed for use by persons aged 18 or older. Bio Creative Labs will not approve applications of, or establish or maintain accounts or memberships for, any person whom Bio Creative Labs knows to be under the age of 18. Bio Creative Labs does not solicit or knowingly collect personally identifiable information from children under the age of 18.

“Cookies” and Advertisers

The Bio Creative Labs Web site’s server, or the servers of companies that are used to operate this site, may place a “cookie” on your computer in order to allow you to use the Web site and to personalize your experience. A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer’s hard drive. Cookies allow our Web site,, to recognize your computer while you are on its Web site and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the Web site.

The advertisers and/or other content providers that may appear on this Web site may also use cookies that are not sent by the BCL Spa Web site. Such ads or content may contain cookies that help track and target the interests of users of this Web site in order to present “personalized” advertisements or other messages that the user might find interesting. Bio Creative Labs is not responsible for any such cookies. Most web browser applications (such as Microsoft Internet Explorer and Netscape Navigator) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this Web site.

External Links

The BCL Spa Web site may contain links to other Web sites, including those of our distributors, advertisers or third party content providers who offer downloads on Please be aware that Bio Creative Labs is not responsible for the privacy practices or the content of other Web sites. Web sites that are accessible by hyperlinks from the BCL Spa Web site may also use cookies.


Bio Creative Labs maintains physical, electronic, and procedural Web site safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information will be transmitted to and from in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception.


In order to provide service to you, Bio Creative Labs will send you communications related to your transactions, security or the administration of its Web site. From time to time, we may also wish to send you other messages or updates about Bio Creative Labs, including promotions and other activities. If you do not wish to receive non-transaction/security related communications from us, please send an email containing your request to [email protected].

Data Quality/Access

Bio Creative Labs allows you to change, update, or delete the information you may provide in your optional Web site registration form. If you would like to change, update, or delete your personal information, please send an email containing your request to [email protected]. Changes to this Privacy Policy We reserve the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, we will post a notice on our homepage and a link to the new policy.

Contacting Us

If you have questions about this privacy statement, the information practices of Bio Creative Labs, or your dealings with us, please contact Bio Creative Labs Customer Service, 2710 Temple Ave. Long Beach, CA 90806 or call Customer Service at 1-562-988-9490. Copyright ©2012 Bio Creative Labs. All trademarks registered. All rights reserved. In accordance with laws governing literary and artistic property rights or other similar rights, the reproduction or redistribution of the elements that make up the BCL Spa Web site, in whole or in part, is strictly prohibited.

All of the brands cited herein are registered trademarks. Bio Creative Labs is happy to welcome you to its Web site. While Bio Creative Labs has endeavored to ensure the accuracy of the information accessed via the Web site, Bio Creative Labs does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Web site, and declines all responsibility for technical inaccuracies or other errors. Bio Creative Labs declines all responsibility for any difficulties encountered in accessing the site or for any communication line failure.